BE A PART OF THE PROVIDORE COMMUNITY
JOIN OUR LOYALTY PROGRAMME TODAY!The Providore Loyalty Program
Get your first 5 points FREE when you sign up online
Earn a point with every dollar spent and convert your points to rewards that you can redeem!
Exclusive rewards for our members:
Complimentary Birthday cake during your Birthday month
200 points = $10 dining voucher
300 points = A glass of red or white wine at our cafes
400 points = One main dish from our Tangs Cafe
400 points = A cheese or deli platter from our Mandarin Gallery or Downtown Gallery outlets.
500 points = Cooking Class for one worth $55 at our Cooking Studio
800 points = One bottle of Champagne Virginie T Brut (worth $89)
Frequently Asked Questions
Q: How do I sign up as a member with The Providore?
A: It’s really simple! Simply click on Join us now to sign up online, or if you are at our stores, enter your mobile number at our checkout counters, choose a 4 digit pin, and that’s it!
Q: Do my points or stamps expire?
A: All points and stamps issued have a validity period of 6 months, so be sure to redeem your rewards before they expire!
Q: Does my membership expire?
A: Nope! Once you’ve signed up with us, you are a member for life
Q: I forgot to have my points keyed in during my last visit. Can I still have them added?
A: Yes, do bring your original receipt to the outlet you visited within 7 calendar days and request for our staff to add them in for you.
We will not be able to accept receipts for transactions that occured more than 7 calendar days from the date of transaction.
Q: I redeemed a reward previously but have changed my mind and would like to return it in exchange for points or cash. Is that possible?
A: All rewards redeemed are not eligible for exchanges or refunds for points or cash.
Q: Can I earn and redeem points on The Providore’s online shop?
A: Unfortunately, our online shop is not linked to our loyalty program at the moment.
We are working on this at the moment and will provide an update as soon as we can!